Priced against what it removes, not against hours
Everything here is an indicative range, because the honest answer depends on integration complexity, data quality and how many exception paths the process has — none of which are knowable before an assessment. The range narrows to a fixed price in week two, and we hold it unless you change the scope.
Assessment
$18,000 – $45,000
Fixed fee, 2–4 weeks
Build
$85,000 – $400,000
Milestone-based, 6–20 weeks
Managed
From $2,500 / month
12-month initial term
Assessment
Know which automations will pay before you commit build budget.
$18,000 – $45,000
Fixed fee, scoped to the number of functions in review.
Typical duration: 2–4 weeks
Who it is for
Organisations with an approved automation budget and no agreed target, or with a pilot that produced no measurable return.
What is included
- Measured baseline for every process in scope — volume, touch count, cycle time, exception rate
- Fully loaded cost per transaction, reconciled against payroll and finance data
- Ranked candidate portfolio with a consistent economic model
- Value-versus-feasibility view across the business
- Investment, savings, payback and three-year ROI per shortlisted initiative
- Sensitivity analysis on the assumptions that carry the most risk
- Sequenced multi-wave roadmap with owners and success measures
- Executive board pack with the methodology documented
What is not
- Building or deploying automation — this engagement produces the decision, not the system
- Vendor selection or procurement negotiation
Outcome
A costed, ranked roadmap you can execute with us or with any other supplier.
Build
Design, integrate and land automation in production.
$85,000 – $400,000
Milestone-based, priced against measured savings.
Typical duration: 6–20 weeks
Who it is for
Organisations that know which process to automate and need it built against real systems within a defined window.
What is included
- Process design, exception taxonomy and decision logic documented and tested
- Integration against ERP, CRM, ITSM and document stores
- Extraction and classification with confidence thresholds where input is unstructured
- Human review queue for exceptions with full source context
- Purpose-built internal application or agent interface where the process needs one
- Identity integration (SSO/SAML/SCIM) and least-privilege access model
- Test suite on the critical paths, CI/CD pipeline, environment strategy
- Architecture documentation and a formal handover walkthrough
What is not
- Ongoing monitoring and support after the warranty period — see Managed Automation
- Third-party licence costs for platforms and model providers
Outcome
Working automation in production, documented and ready for your team to own.
Managed automation
We run it, report on it, and grow the coverage quarter by quarter.
From $2,500 / month
Scaled to process coverage, transaction volume and support hours.
Typical duration: 12-month initial term
Who it is for
Organisations that would rather buy an operated capability than staff a platform team, or that want the return protected while it compounds.
What is included
- 24/7 monitoring with alerting on failure, drift and volume anomalies
- Failed-run replay and incident response against agreed response times
- Named support path with escalation and a quarterly service review
- Throughput, accuracy and cost-per-transaction reporting
- Continuous tuning of thresholds, rules and extraction quality
- Quarterly coverage review identifying the next highest-value process
- Platform maintenance, dependency patching and model version management
- Full handover to your team on request, at no additional cost
What is not
- Building new processes from scratch — those are scoped as Build projects
- Cloud infrastructure consumption, billed at cost
Outcome
A running capability with a reported, compounding return and a support path you can hold us to.
Commercial terms
How the commercial relationship actually works
Milestone-based, not time-and-materials
You pay on delivery of agreed milestones. If the work takes longer than we estimated, that is our problem, not an invoice.
A performance milestone on build work
The final payment on a build engagement is tied to hitting the coverage and accuracy targets agreed at the end of modelling. Miss them and it is not due until we fix it.
Savings-linked pricing available
On larger engagements, part of the fee can be structured as a share of measured savings, using the same instrumentation the operations dashboards read.
Infrastructure at cost, no markup
Cloud and model consumption is passed through at cost and reported monthly, so you can see exactly what the automation costs to run.
You can stop after any phase
Assessment, build and managed operation are independent. Take the roadmap elsewhere, or take the codebase in-house — there is no licence that expires.
IP is yours, handover included
Custom code, infrastructure definitions and documentation transfer to you. Handover is a deliverable, not an upsell.
Pricing questions
The commercial questions, answered directly
Why do your prices come as ranges?
Can you price against the savings instead of a fixed fee?
What if the project does not deliver the modelled savings?
Do you work on a retainer for small pieces of work?
What are the ongoing costs we should expect?
How do you handle payment terms?
Bring us the process you already know is costing too much
Thirty minutes with an engineer is usually enough to tell whether it is worth automating, roughly what it would save, and whether the payback is inside a window your finance team will accept. If the answer is no, we will say so on the call.